Privacy Policy

At Sweetheart Lines, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.

By using our website, you agree to the practices described in this Privacy Policy. Please take a moment to read through it to understand how we handle your information.

Information We Collect

We collect several types of information in order to provide you with a better experience on our site:

Personal Information: When you use our website, contact us, or make a purchase, we may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment information.
Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, operating system, and other technical data when you visit our website. This data is typically used for improving the functionality of the site and enhancing the user experience.
Cookies: We use cookies to collect data about your preferences, enhance your experience, and analyze web traffic. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but this may affect some features of our website.

How We Use Your Information

The information we collect is used in the following ways:

To process and fulfill orders, including payments, shipping, and customer service.
To respond to inquiries and provide customer support.
To improve our website, products, services, and marketing efforts based on feedback and usage data.
To send you promotional materials, newsletters, and offers if you’ve subscribed to receive such communications.
To comply with legal obligations or enforce our terms and policies.

Data Security

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as payment processors, shipping companies, and email marketing platforms. These service providers are required to keep your information confidential and use it solely to perform services for us.
Legal Compliance: We may disclose your information if required by law, or in response to legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if this happens.

Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Sweetheart Lines. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights and Choices

You have the right to access, update, or delete your personal information. If you wish to review or modify the information you’ve provided, or if you want to delete your account or unsubscribe from communications, please contact us at [your contact email].

You also have the option to opt out of receiving promotional emails by following the unsubscribe instructions in the email. Please note that even if you opt out of marketing communications, we may still send you important transactional or service-related messages regarding your orders.

Children’s Privacy

Sweetheart Lines does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we may have collected information from a child under 13, please contact us immediately at [your contact email].

Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with the updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.